Walmart extends holiday return policy

(RTTNews) – Walmart has announced simpler, “worry-free” return options, including an extended return window, curbside returns, and Walmart+ returns pickup at home, ahead of the busy shopping season.

The retail giant has announced a “Holiday Guarantee” that extends returns from October 1 to January 31, 2023. The “Holiday Guarantee” is available to all Walmart customers in the United States starting October 1.

Curbside returns and home pickup options will launch at select stores the first week of October and will continue to expand to other stores in the coming months, the retailer said.

Walmart noted that it will offer Walmart+ members at select stores the option of returns picked up right at their doorstep, removing one more thing from their holiday to-do list. Upon launching an eligible return on the app, Walmart+ members will be able to schedule a return from the comfort of their home and complete the process without having to leave their door. Members won’t need to provide a box or tag – just hand the return over to one of its delivery drivers, and Walmart will take care of the rest.

Walmart on Wednesday announced it would hire an additional 40,000 associates to deliver for the upcoming holiday season. The company said associates will fill a variety of seasonal and full-time positions across the business, facilitating in-store, pickup and delivery services. Walmart will appoint permanent full-time truck drivers to keep rolling year-round.

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.


Back to top button